Communication training with
schwarz & schwarz

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In an increasingly personalized world, the importance of elegant communication is ever growing. Communication mishaps cost entrepreneurs clients and often also a lot of revenue. Emotional disturbances cause good staff to leave and clients to stay away, while errors in management result in technical problems. Staff members’ emotional roller coasters are becoming more and more intense and managers are being required to act more as »leaders«. Managing staff in the hairdressing industry is a special task. Many of them are very young and in process of »becoming adults«.
It takes background knowledge, excellent leadership strategies and, above all: inner strength, stability and a will to succeed.

• More confidence
• Intensive client loyalty
• More recognition as boss
• Elegant, competent management style
• Being a »real leader«
• Higher staff revenue
• The knowledge, confidence and assertiveness to be a real entrepreneur
• Creating and maintaining lasting success

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If you and your team want to grow in terms of quality and professionalism, then this course is just what you need. Imagine permanently having excellently qualified trainers in your salon to train and correct your staff, thereby boosting the entire team’s technical skills and also taking responsibility for (continued) training.

Having a professional trainer will create a unique selling point for you and your business, generate noticeable added value for your clients and increase/maintain your price level over the long term. It will also make your salon a magnet for new staff seeking to undertake further training and, with your dedicated involvement, shake things up – not only at your salon, but across the entire hairdressing market! The course consists of advanced professional training and communication seminar and is completed on the job.

• Presenting confidently
• Running seminars
• Successfully imparting knowledge
• Managing a group
• Inspiring clients
• Effectively cultivating skills

For aspiring trainers, managers and entrepreneurs who want to become trainers. But also for trainers who want to make progress in order to become qualified experts in their specific field.